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Please allow up to 24 hours for new learners to receive course assignments Shopping Cart (0) Log In / Register × Log Out Are you sure you want to log out? Yes No Menu Home My Learning Activities Catalog Help and Support Welcome to Compliance Management Service Quick Links NCPDP Online Your NCPDP Online profile has the resources to make certain that all requirements for credentialing information for your pharmacy are met and seamlessly maintained. My Advantage Resource Center - Managed Care Services Discover the latest Managed Care news and updates that are important to your business. From PBM updates to immunization protocols to provider manuals you have the information available at your fingertips. Claim Rejection Form If your pharmacy is experiencing claim disruption, utilize this form to provide claim detail to your Managed Care Account Manager. Response time may take up to 72 hours as it is dependent upon PBM response. Audit Assistance Audit Assistance is a value-added Managed Care offering, providing comprehensive audit support, including educational and informational resources to retail independent pharmacies. Automated MAC Advantage Automated MAC Advantage automatically submits underpaid MAC claims to the PBM, eliminating the need to manually submit claims. Reach for the Stars Elevate your patient care. Improve your performance. Managed Care Announcements New Course Assignment - OSHA Training HIPAA & FWA Policies and Procedures available View Monthly OIG/GSA Checks Vendor Exclusion Checks Addition of DrugAdvisor Courses Need a bundle of courses? Contact customer service at [email protected] or 877-399-4925, M-F 9am-5pm Eastern. About Compliance Management Service Why Compliance Managed Care delivers the Compliance Management Service solution to help pharmacies satisfy HIPAA, Fraud, Waste and Abuse and other government mandated training requirements. What’s Included A one-stop shop for accredited courses and training accepted by all third-party payers, necessary for compliance. How Do I Get Started Monthly OIG/GSA Verifications Click here for questions about your monthly OIG/GSA exclusions report HIPAA Policies and Procedures Does your store’s Policies and Procedures manual conform with the latest HIPAA/HITECH and Omnibus Rule requirements? Read more about the HIPAA Support Program. Video Tutorials *New tutorial videos! Check below How to Log In How to Create a Learner How to Edit a Learner Profile How to Reset a Learner’s Password How to Enable Exclusion Checks How to Add Manual Course Completions Powered by Knowledge Connection™ Error...